Shipping Methods & Delivery Time

Delivery Lead Time

14-week lead time for the process of Goods manufactured after a deposit is made by customers. Any dates quoted for delivery of the Goods are approximated only and delays may occur. During the delivery cycle period, Vechnology will proceed to the operating procedures which include product measurement, slot arrangement, branding design, e-wallet merchant account registration, artwork sticker printing and wrapping, and software installation (only available to those who subscribe to the Essential package)

Delivery Charge/Logistics

The price of Goods stated on Vechnology’s platform does not include delivery charges. The cost of delivery varies according to the destination. Meanwhile, the transit insurance premium is calculated at 2% of the vending machine’s value. This premium is excluded from the transportation charges. For more information, please seek advice from Vechnology.

Logistics Arrangements

Vechnology does not own any transportation. Vechnology outsources to a trusted logistics partner for the delivery of Goods to clients’ sites. However, Vechnology’s clients are allowed to use their own logistics partner.

The logistics arrangement will be made after receiving confirmation of a delivery date from clients who sign up to the delivery service with Vechnology.

Product Receipt

On delivery time, please check and make sure the Goods are in proper condition before the delivery order (D.O.) is signed. In case of any defective and/or damaged Goods resulting from delivery, please attach to your inquiry any picture(s) of your item(s) and its condition and your order details for record purposes. Please contact Vechnology’s operations team for clarification and to expedite the process of warranty claims.